Get personalized, high-quality NDIS support with priority onboarding and seamless communication. We work closely with Support Coordinators & Plan Managers to ensure your clients receive the care they deserve—without delays.
✔ NDIS-Registered Provider – Fully compliant & trusted
✔ No Waiting Lists – Immediate onboarding for new participants
✔ 48 Hour Follow-Up Guarantee – We guarantee all referrals are contacted within 24–48 hours.
✔ Seamless Communication – Regular updates & dedicated support
✔ Trusted by Support Coordinators Across Melbourne
At Serenity Disability Services, we believe in providing more than just care—we empower individuals with disabilities to live with independence, dignity, and confidence. Choosing the right NDIS provider is a crucial decision, and we go above and beyond to ensure that every participant receives exceptional, personalized support.
NDIS-Registered & Fully Compliant
We are a fully certified NDIS provider, meeting the highest standards set by the NDIS Quality & Safeguards Commission. Unlike many providers, we don’t just comply with regulations—we strive to exceed them, delivering safe, professional, and participant-centered care.
Truly Tailored Care Plans
At Serenity Disability Services, we recognize that every individual is unique. That’s why we don’t believe in one-size-fits-all solutions. Our customized care plans are designed around your specific needs, goals, and lifestyle, ensuring that your support is as individual as you are.
Fast & Hassle-Free NDIS Support
Navigating the NDIS can be overwhelming, but we make it simple. Our expert team will guide you through funding, eligibility, and service selection, ensuring that you maximize your NDIS plan without unnecessary delays. We handle the complexities—so you can focus on living life.
Highly Skilled & Compassionate Team
Our team isn’t just experienced—they’re passionate about making a difference. Every support worker is handpicked, highly trained, and deeply committed to providing compassionate, respectful care. Unlike larger providers where participants feel like just another number, we take the time to truly get to know you.
Community-Centered Approach
We believe that inclusion is key to independence. That’s why our services go beyond the basics—we help you engage with your community, build meaningful connections, and participate in activities that bring you joy. With us, you’re not just receiving care—you’re becoming an active part of the world around you.
Serenity Disability Services is a Melbourne-based organization specializing in disability support services and recognized as an NDIS registered provider. Our establishment stems from the recognition of the ongoing challenges faced by individuals living with diverse disabilities. We believe that every member of society, irrespective of their abilities, deserves to lead a fulfilling life and achieve their optimal potential. We are committed to providing comprehensive disability support services, ensuring that daily life is manageable and empowering for our clients. Serenity Disability Services stands ready to support individuals with disabilities whenever needed, striving to be your trusted partner in enhancing quality of life.
Melbourne
Skip the Wait – Start Your Support Plan Today!
At Serenity Disability Services, we’re more than just an NDIS provider—we’re a trusted partner in your client's journey to independence. Our impact speaks for itself:
Lives Transformed
Client Satisfaction Rate
Waiting List
NDIS Compliant
Supporting Daily Living, Growth, and Independence
Engaging group programs and in-centre activities that promote social interaction, creativity, and confidence. From arts and crafts to music, technology, and games — we offer inclusive environments where participants can build skills and friendships.
We support participants to connect with their communities through volunteering, local events, sports, and social outings. Every activity is tailored to the individual's interests and abilities, helping them build independence and a sense of belonging.
We assist with everyday domestic duties like cleaning, laundry, dishwashing, and general tidying — ensuring participants live in a safe, healthy, and well-maintained home environment.
Our coaching and training programs help participants build essential daily living skills — including cooking, budgeting, personal care routines, public transport use, and communication. The goal: greater confidence and independence in everyday life.
We coordinate minor and complex home modifications to improve accessibility, safety, and independence. From grab rails to custom ramps or room adjustments, we work with NDIS planners and licensed professionals to deliver the right solution.
Dignified, respectful support with daily personal routines such as showering, dressing, grooming, and toileting — always tailored to individual needs and delivered with empathy.
Simple, Stress-Free NDIS Support
We begin with a friendly conversation to understand your participant’s needs, goals, and NDIS plan. This can be done over the phone, via email, or in person — whatever works best for you.
Based on the consultation, we create a personalised care plan designed around the participant’s unique situation, goals, and preferences. We ensure full NDIS alignment and flexibility.
Once approved, our team gets started right away — no waiting lists. We contact the participant within 24–48 hours, assign a dedicated support liaison, and schedule the first service.
We provide regular progress reports and stay in touch with coordinators and families — so you're always informed and never left chasing.
At Serenity Disability Services, we know how important it is to find the right provider — someone who genuinely cares, communicates clearly, and delivers fast, participant-focused support.
Whether you're a Support Coordinator seeking a responsive, reliable team, or a family member looking for compassionate care for a loved one, our promise is simple:
✅ No Waiting Lists – We contact all participants within 48 hours
✅ Tailored, Person-Centred Plans – Designed around real needs and goals
✅ Dedicated Support Liaison – So you’re never left chasing for updates
✅ NDIS-Registered & Fully Compliant – Trust you can count on
From help at home to support in the community, we’re here to make life easier — for participants and the people who care for them.